Domestic and family violence

Services and support for anyone experiencing abuse from a partner, ex-partner, family member, flatmate, friend, or carer.

If you or someone else is in immediate danger

Call 111 now.

  1. 1

    Talk to someone

    Free and confidential help is available. You can talk to someone if you or someone you know is being abused or if you want to change your own behaviour.

    Phone support

    Online support

    Counselling services

  2. 2

    Go somewhere safe

    Phone the Shine Helpline for advice: 0508 744 633 — free from any phone, 9am to 11pm every day.

    Are you ok? can help you access support if you are experiencing or witnessing family violence.

    Support available — Are you OK

    Women’s Refuge offers urgent safe accommodation across NZ and can house women and children in danger.

    Women’s Refuge

  3. 3

    Get police protection

    Police safety orders are issued on the spot to force someone to leave an address, even if they own it or normally live there. They last up to 10 days. You can’t ask for a police safety order. It is up to the police to issue it.

    Police safety orders — New Zealand Police

  4. 4

    Apply for more permanent protection

    Protection from someone close to you

    Protection from someone you don’t have a relationship with

    Protection if you’ve been a victim of a violent crime

  5. 5

    Receive other support

    If you, or a child in your care, are affected by domestic violence, you can ask your employer for paid domestic violence leave and flexible working arrangements.

    Domestic violence leave

    If you rent, see what your housing options are after family violence.

    Withdrawal from a tenancy following family violence — Tenancy Services

    Safety services are designed to help you deal with the effects of the violence, feel more confident and move forward with your life. There are also courses to help children.

    Free safety courses — Ministry of Justice

Who to contact for more help

If you need more help or have questions about the information or services on this page, contact one of the following agencies.

Utility links and page information

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