Search results for Provide suggestions, feedback or a complaint

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Govt.nz principles, vision and goals

    Found in About this website / Govt.nz principles, vision and goals

    Govt.nz is here to make it easier for you to find and use government information and services online.

  • Human rights in NZ

    Found in Law, crime and justice / Human rights in NZ

    Find out about your human rights and protections in NZ. Learn how to get help or make a complaint about different types of discrimination.

  • Promotional tiles

    Found in About this website / Promotional tiles

    The promo tiles on Govt.nz link to timely or new information. See how to request a tile for your new service or tool.

  • Terms of use

    Found in Using this website / Terms of use

    By viewing and using this site, you agree to these Terms of use.

  • The scope of Govt.nz

    Found in About this website / The scope of Govt.nz

    If you work in government, this guide helps you work out if your information and services should be on this site.

  • Total Mobility scheme

    Found in Health / Financial help and services / Total Mobility scheme

    The Total Mobility scheme provides subsidised door-to-door taxi services for people who cannot use public transport due to a disability. It’s funded in partnership by local and central government.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

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