Search results for Provide suggestions, feedback or a complaint
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Retirement villages
Found in Work / Retiring from work / Retirement villages
Moving to a retirement village is a big decision — it's important to get independent advice.
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Local Government Commission
Found in Government A-Z / Local Government Commission
Their role includes: making recommendations to the Minister of Local Government considering suggestions for changes to districts or regions hearing appeals to do with ward or constituency boundaries.
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Office of the Ombudsman
Found in Government A-Z / Office of the Ombudsman
They: handle complaints and investigates the administrative conduct of state sector agencies, including in relation to official information requests (OIAs) examine and monitor the treatment of people in places of detention eg in prisons, immigration detention facilities, and secure care in hospitals monitor how NZ is promoting and protecting all persons with disabilities…
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Accessibility statement
Found in About this website / Accessibility statement
The current state of accessibility on Govt.nz and how improvements are being made.
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Providing information when making financial transactions
Found in Tax, benefits and finance / Providing information when making financial transactions
You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.
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Renting
Found in Housing and property / Renting and flatting / Renting
Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.
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Types of residential care
Found in Health / Rest homes and residential care / Types of residential care
There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.
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Your rights after being arrested
Found in Law, crime and justice / The courts / Your rights after being arrested
When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.